As an online store operating throughout the European Union, we respect the rights of consumers and provide the opportunity to return goods purchased from us. If for any reason you are not satisfied with the product you purchased, you have the right to return it within 14 days from the date of receipt of the shipment.
To make a return, contact us by email : info@akke.store and we will send you a return form and instructions on how to return the product. Remember that the product must be in pristine condition with no signs of use. Once we receive and inspect the returned product, we will refund your money to the designated account.
Please note that some products are made to size and are not returnable. In this case, information about non-returnability is clearly indicated on the product page. Before purchasing such a product, make sure that it meets your expectations.
We are at your service and will be happy to answer any questions you may have about our return policy.
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MODEL WITHDRAWAL FORM
(This form must be completed and returned only if you wish to withdraw from the contract)
Addressee:
AKKE sp. z o.o.
ul.Mogilska 16/7,
31-516 Kraków
https://akke.store
email: info@akke.pl
I/We(*) hereby inform(*) about my/our withdrawal from the contract of sale of the following items(*) the contract of delivery of the following items(*) the contract of work consisting in the performance of the following items(*)/the provision of the following service(*)
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Date of conclusion of the contract(*)/ receipt(*).....................................................
Name of the consumer(s)........................................................
Address of the consumer(s).....................................................................
Signature of the consumer(s) (only if the form is sent in hard copy):
......................................................
Date ........................................
(*) Delete unnecessary.
RETURN ADDRESS
All returns or complaints should be sent to the following address :
AKKE sp. z o.o.
ul.Zielona 5
34-116 Spytkowice
POLAND